When algorithms go bad: Zillow, Amazon, Facebook and the pitfalls of rampant automation

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The downfall of Zillow’s iBuying business is a reminder of the downsides of relying too heavily on automation and machine learning algorithms at this stage in technology evolution.

A conversation about the pitfalls of real estate valuations leads John Cook and me into a broader discussion of the continuing importance of human judgment and care in the modern world.

Plus, cat vs. coyote: the crazy scene from my Ring camera this week.

And in our final segment, we tried a new feature: Tech Crank, in which each of us delivers a spiel about something annoying in the tech world this week.

Listen below, subscribe to any podcast app, and read on for links to the stories we discussed.

Podcast produced by Curt Milton. Theme Music by Daniel LK Caldwell

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