San francisco California Unbabel, an innovator offering AI-powered translation to help businesses provide customer service in multiple languages, today announced the acquisition of Edinburgh, a Scottish Language Service Provider (LSP) Lingo24. Terms of the agreement remain undisclosed.
Founded in 2013, Unbabel offers a platform for language integration that combines advanced CX / CRM platforms and uses a combination of human and machine translation layers to provide multilingual customer service across all digital support channels, such as email. .
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