The Samsung Galaxy Watch 4 It is the best smartwatch currently available for the Android market. However, the latest update released for its companion app makes it impossible to use this watch on some smartphones.
The problem is the latest update of the Galaxy Watch 4 add-on application. After its update, several users complain that their smartwatch cannot connect with their smartphone.
Galaxy Watch 4 crashes on non-Samsung smartphones
According to the reports of injured users, the problem caused by the latest update of the Galaxy Watch 4 Plugin application is felt on non-Samsung equipment. This means that if you use the smartwatch with a South Korean phone, you shouldn’t have a problem.
Samsung released the update that causes these problems on December 8. This brings new holiday season commemorative dials to the Samsung Galaxy Watch 4 plus a runtime exception fix.
However, what should be a good update for the Galaxy Watch 4 is turning out to be a nightmare for some users. The problem seems to be widespread, however some non-Samsung users still use this device normally.
Those affected report that the application continues to request its update. However, there is no other update available yet and thus a fix for the problem you noticed.
Something that makes this situation even more painful is the fact that there is still no solution to the problem. In other words, if you are one of those affected by these matchmaking issues, you will have to wait for an official solution to become available.
Samsung has yet to comment on the issue
Despite the big complaints stemming from this bug in the Galaxy Watch 4 add-on app, Samsung has yet to comment on the situation. Contacted by various specialized publications, the South Korean woman kept silent.
Still, the multiple negative reviews present on the Google Play Store have certainly pointed out the problem with Samsung. Therefore, it is expected that South Korea is already working to fix the problem.
However, we recommend caution when updating the Galaxy Watch 4 Plugin app for those who do not have a Samsung smartphone. There is a great chance that your Galaxy Watch 4 will become unusable after completing this update.