Pakistan Telecommunication Company Limited (PTCL) has signed a strategic contract with Whale Cloud Technology for the transformation of its mission critical billing and charging platform.
Nadeem Khan, Group Acting Chief Executive Officer and CFO, PTCL & Ufone, and Chen XiaoWei, President of South Asia, Whale Cloud Technology, signed the contract during a ceremony at PTCL headquarters, Islamabad. Jafar Khalid, CTIO Group (Development), PTCL & Ufone, Saad M Waraich, CTIO Group (Operations), PTCL & Ufone, Ayaz Ahmed, Vice President of Whale Cloud Technology, Pakistan, also attended the ceremony, along with senior management from both of them. companies.
This major transformation marks a significant step toward PTCL’s efforts to deliver an improved user experience to its valued customers. The initiative would also serve as a key enabler to provide much-needed flexibility to fixed-broadband consumers and corporate customers by expanding the billing and enhanced billing options of their choice.
Speaking at the occasion, Nadeem Khan, Group Acting Chief Executive Officer and Chief Financial Officer, PTCL & Ufone, said: “PTCL, with its focus on delivering customer-centric solutions, is investing in upgrading its billing solution to provide state-of-the-art services to its customers. We are pleased to partner with Whale Cloud Technology on this strategic initiative, which is one of the leading providers in the domain of Business Support Systems in key markets globally. “
On the occasion, Chen XiaoWei, President of Whale Cloud Technology for South Asia, said: “We are honored by the trust PTCL has placed in us by selecting Whale Cloud Technology for this transformation journey. This would positively impact the customer’s value chain and we will strive to exceed PTCL’s expectations to better serve its customers. “
PTCL remains at the forefront of taking initiatives that will pave the way for the latest cloud-based solutions, facilitating the efficient delivery of new and innovative services in different customer segments.