Mid-sized companies are turning to low-code/no-code platforms, study finds

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Almost half of small and medium-sized enterprises (SMEs) state that they use low code / no code (LCNC), according to new research from Accenture.

Past waves of IT democratization have already helped SMEs accelerate business growth, streamline operations, and compete with larger rivals. It is fair to assume that LCNC will have an equal, if not greater, impact on SMEs. Today, there is a growing set of SMB examples using LCNC to enable and simplify everything from customer acquisition to back-end operations and processes.

41% of surveyed SMEs use LCNC platforms to create new user experiences, 37% use them to develop new customer-facing applications, and 37% use them to develop new business applications.

This is significant because SMEs have traditionally struggled to attract digital fluent staff, much less developers, as this talent is easily acquired by large companies. In fact, one in five SMEs said their search for an LCNC platform was driven by a dearth of digital fluency in the workplace.

The ability to innovate through LCNC platforms produces important benefits for SMEs, including greater business agility (cited by 79% of SMEs), faster speed to market (56%), and higher productivity (53%). LCNC platforms can also help SMBs overcome the limitations of software as a service (SaaS) and out-of-the-box business solutions (34%), as well as avoid vendor dependency (20%).

Expect this trend to accelerate as 56% of these SMEs plan to increase their weekly use of LCNC platforms relative to other business software. Furthermore, 58% of SMEs currently using LCNC expect their investment in the platform to increase.

However, LCNC platforms still suffer from a relatively high churn rate. Around 20-25% of SMEs have stopped using LCNC platforms that they had previously purchased, mainly because LCNC platforms still have a way to go in understanding and addressing the needs of SMEs.

For example, vendors overestimate the importance of visual modeling and automating B2B interactions, but underestimate the importance of cost savings and user interfaces, factors that significantly influence SMB purchasing decisions.

Quantitative analysis includes n = 458 US-based respondents from a mix of organizations (40% <1,000 empleados, 34% 1,000-4,999 empleados, 26%> 5,000 employees) in 10 industries. Respondents work for an organization that develops a low-code / no-code platform (49%), uses a low-code / no-code platform (31%), or supports / enables a low-code / no-code platform (20%) .

Read the full report by Accenture.


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