Intercom reveals a crop of new senior hires

The Irish-founded company has made several new appointments as it achieves new growth in annual revenue.

Intercom has announced the appointment of several new executives to help grow and develop the software business during a period of strong growth.

Intercom has reached more than $ 200 million in annual recurring revenue (ARR) this year and expanded an agreement with Urbn, the retail corporation and parent company of Urban Outfitters.

Sanj Bhayro has been appointed to Intercom’s Dublin office as EMEA Vice President of Sales. Bhayro has held sales leadership positions in EMEA for more than 15 years, as Chief Operating Officer at Salesforce and Vice President of Google Customer Growth and Operations.

Anna Griffin has been named the software company’s new chief marketing officer (CMO). He has more than 20 years of experience in marketing leadership. As CMO at the software company Smartsheet, he helped the company achieve an ARR of $ 500 million.

Former Lumileds Chief Legal Officer Cheree McAlpine has become Intercom’s first general counsel. She will establish the legal strategies of the company in the future.

McAlpine has a global legal career spanning more than 25 years. In addition to her role with the lighting company Lumileds, she previously served as general counsel for Avnet Americas.

Intercom also added former Marketo CFO Fred Ball to its board of directors. He is also a member of the board of Contentful, Advanced Energy, and FirstMark Horizon Acquisition Corporation.

Intercom CEO Karen Peacock said: “I am delighted to welcome leaders like Anna, Cheree, Sanj and Fred who can help us deliver even greater value to our customers.”

Peacock was announced as the new CEO last year, succeeding co-founder Eoghan McCabe, who stepped down as the company’s director after nearly 10 years.

Intercom expects these new executives to help expand its presence with business customers, including companies like Microsoft, Amazon and Lyft.

The Irish-founded company started in 2011 and is now worth more than $ 1.3 billion. With offices in the US, Ireland, UK and Australia, Intercom now has more than 700 employees around the world.

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