CAD-IT to deliver integrated end-to-end Service Lifecycle Management for INEOS Automotive

INEOS Automotive, the 4X4 manufacturing and development company, has awarded a major new service contract to global service lifecycle management company CAD-IT.

The contract will be for the delivery of a comprehensive service life cycle management (SLM) solution and support services for INEOS Automotive.

INEOS Automotive has designed its service approach to meet the needs of modern 4X4 owners and shop technicians by adopting integrated solutions ready for Industry 4.0. This integrated approach eliminates the traditional problems associated with managing the service business and transforms the service into a streamlined operation, which in turn better serves the business and, more importantly, the customer.

Chris Webster, INEOS Aftermarket Parts Manager stated: “It is critical that the parts catalog and repair manuals offer our service partners the best possible user experience, we truly believe that CAD-IT can make our vision come true. We believe that INEOS is the first vehicle manufacturer in the world to offer such a comprehensive interactive technical manual that it covers the entire vehicle. Shop technicians, 4X4 enthusiasts, modifiers and conversion specialists will have easy access to this resource. “

CAD-IT solutions are integrated into Teamcenter and ERP. SBOM (Service Bill of Materials) is the heart of the solution and ensures data efficiency, consistency and accuracy. Connected processes and solutions deliver richer, fully interactive 3D content and a gateway to augmented reality.

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All content types are created with a single tool and hosted through the CAD-IT Service Portal. Its team of specialists in Technical Publications will support the creation of the wide range of INEOS Service documentation.

Andy Partridge, CAD-IT Technical Publications Operations Manager, added: “The Grenadier is a true and determined 4X4 that will challenge all entrenched loyalties. INEOS is in the enviable position of having no legacy systems to upgrade and with complete freedom to adopt best practices from the start. We are honored by the trust placed in CAD-IT by the INEOS team and excited and motivated to deliver something fantastic. “

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