C3 Complete today announced the general availability of its Microsoft Teams direct routing service, bringing its full-featured geo-redundant voice services to the popular business collaboration platform.
Due in large part to the global Covid-19 pandemic, Microsoft Teams has witnessed meteoric growth over the past 18 months. Microsoft reports that the use of Teams has increased from approximately 32 million daily active users in March 2020 to more than 250 million daily active users in July 2021. With features like instant messaging, file sharing, and online meetings, Microsoft Teams quickly became a natural solution to many work-from-home challenges. With this announcement, C3 Complete can now seamlessly integrate its acclaimed Hosted PBX, Unified Communications and Contact Center solutions with the Microsoft Teams platform.
“This now marks our second major voice and collaboration integration this year, having demonstrated success with another popular collaboration platform,” said the CEO of C3 Complete. Rick mancinelli. “Our customers and channel partners requested direct routing from Microsoft Teams, and we are proud to announce today that we have delivered.”
C3’s new Microsoft Teams Direct Routing Service is built on its battle-tested Cisco BroadWorks communications platform, featuring the best of Microsoft-certified hardware, networking, and session edge controllers. The service is available nationwide through redundant switching nodes in Miami and Las Vegas, and future expansion plans are underway.
C3 will be demonstrating this exciting new solution at booth 958 at the next Channel Partner Conference & Expo. The conference begins on November 1.S t through 4th at the Mandalay Bay Resort in Las Vegas, NV.