A new report shows that 70 percent of automation initiatives are hampered by security concerns and data silos as organizations increasingly look to automation to improve efficiency and productivity.
The IT and Business Alignment Barometer of MuleSoft However, it offers some hope, as it shows that companies can overcome these challenges and enable faster innovation in their organizations if business and IT teams work closely together.
The report, based on a global study of 2,400 IT and business decision makers, reveals that 87 percent of respondents say the alignment between IT and business has improved in the past 12 months, which has generated a number of benefits, including better collaboration (64 percent), operational efficiency (58 percent), and better customer experience (54 percent).
“The alignment of IT and business is no longer ‘nice’, it is essential to meet the urgency of today’s digital imperatives,” says Brent Hayward, CEO of MuleSoft. “Delivering innovation quickly requires reusable and secure assets that the business can self-service to rapidly launch new digital experiences, products, and services. As IT and business teams drive automation initiatives, empowering more people, developers and non-developers alike. developers, connecting data and applications securely and seamlessly will be key to the future success of organizations. “
The top five priorities for introducing automation are cited as: improving operational efficiency (54 percent), creating better connected customer experiences (50 percent), improving productivity (49 percent), becoming more agile for change ( 48 percent) and increase the amount of data-driven (45 percent).
However, security remains the number one issue, with 87 percent of IT and business leaders saying that security and governance concerns are slowing the pace of innovation. 73 percent of organizations say that the integration of disparate systems has increased their concerns about data security and governance, and 31 percent say it has “significantly” increased concerns. The majority, 87 percent, admit that security concerns are preventing them, at least to some extent, from allowing non-technical users to integrate data sources.
Yet the value of IT to the business is increasingly recognized, 88 percent of IT and business leaders agree that IT has become even more important in driving business results in the last 12 months. While almost half (48 percent) say it has become “significantly” more important. 87 percent of business leaders believe that better integration will help them achieve their business goals.
The full report it is available on the MuleSoft site.