Apple to sell spare parts to consumers to repair iPhones, Macs

Apple said that for the first time it will begin selling parts and tools to the general public to perform its own repairs on some iPhones and Mac computers.

The self-service repair program comes after years of pressure from consumer groups that have resulted in Apple providing greater access to original repair manuals and parts.

In 2019, Apple started a program where independent repair shops can purchase its parts, tools, and manuals.

Apple said there are now 2,800 independent stores in its program, in addition to its 5,000 directly authorized repair providers.

Under the self-service program, Apple customers will be able to purchase these parts outright for their own repairs after reading a manual.

Apple said the online store will start with about 200 parts and tools aimed at fixing the most common problems with screens, batteries and cameras on the iPhone 12 and 13 models.

The program will eventually be rolled out to Mac computers using Apple’s M1 chip and then to less common repairs.

Customers will be offered the same price on parts and tools as independent repair shops and will be able to return their used parts to Apple after completing a repair to receive a discount.

Apple said the program will begin early next year in the United States and will expand to more countries later in the year.

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